Terms and Conditions

1. Introduction

Welcome to Morocco Adventure Tours. By booking a tour or any services with us, you agree to the following Terms and Conditions. Please read them carefully before making any reservations. These terms apply to all services provided by Morocco Adventure Tours, including but not limited to tours, transfers, and accommodations.

2. Booking and Payment

2.1 Booking

To secure a booking, a completed reservation form must be submitted. Bookings can be made via our website, email, or phone.

2.2 Payment

A non-refundable deposit of 30% of the total tour price is required at the time of booking. Full payment must be made no later than 5 days before the departure date.

2.3 Payment Methods

We accept payments via bank transfer, credit card, or other methods as specified on our website or communicated by our customer service team.

3. Changes to Bookings

Requests for changes to bookings must be made in writing. Changes are subject to availability and may incur additional charges.

4. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering medical emergencies, trip cancellations, lost baggage, and other unforeseen events. Morocco Adventure Tours is not responsible for any losses or damages incurred due to the lack of travel insurance.

5. Health and Safety

5.1 Health Requirements

Travelers are responsible for ensuring they meet all health and vaccination requirements for travel to Morocco. We recommend consulting with a healthcare professional before traveling.

5.2 Safety

While we take all necessary precautions to ensure your safety, Morocco Adventure Tours is not liable for any injury, loss, or damage sustained during the tour. Travelers must follow all safety instructions provided by our guides and staff.

6. Liability

6.1 Tour Content

Morocco Adventure Tours strives to provide accurate and up-to-date information about the tours. However, we are not liable for any inaccuracies or omissions in the tour descriptions.

6.2 Third-Party Services

Our tours may include services provided by third parties. Morocco Adventure Tours is not responsible for the quality or conduct of these third-party services.

7. Complaints

Any complaints should be addressed to our customer service team as soon as possible. We will make every effort to resolve complaints promptly. Written complaints must be submitted within 3 days of the end of the tour.

8. Force Majeure

Morocco Adventure Tours is not liable for any failure to perform its obligations under these Terms and Conditions if such failure is due to circumstances beyond our control, including but not limited to natural disasters, political unrest, or strikes.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Morocco. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Morocco.

10. Amendments

Morocco Adventure Tours reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to you in writing.

11. Contact Information

For any questions or assistance, please contact us at:

• Email: contact@magiccarpetjourneys.com.com
• Phone: +212 (0) 00 71 61 73
• Address: Marrakech, Morocco